Digital Product

Consulting

Do you feel that some processes are slowing down your team? That your tools are underutilized? Thanks to our continuous improvement approach, we analyze your operations to detect wasted time, energy, and resources, and offer you concrete solutions. Our goal: to help you do more with less.

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Optimize your operations. Accelerate your performance.

Identify hidden inefficiencies and reach a new level of agility.

What is operational efficiency consulting?

It is a strategic approach aimed at improving your organization’s overall performance by identifying inefficiencies in your processes, systems, or internal communications. It relies on a methodical, data-driven, and observation-based approach.

Use cases

1

Reduction of manual steps in an approval process

What it is:

In many organizations, approval processes (budgetary, HR, legal, etc.) involve unnecessary manual steps: emails, redundant entries, printing, validations outside of systems. We map out these processes, assess their relevance, and propose automation or simplification.

Application examples:

  • Setting up an approval flow in a centralized tool (e.g., Notion, Monday, Jira, Google Workspace).
  • Digitizing an expense approval process with automatic notifications.
  • Eliminating duplication in an employee hiring request workflow.

Benefits:

  • Lower risk of oversight or version conflicts.
  • Significant time savings for managers.
  • Increased visibility on request status.
  • Clear traceability of decisions.
2

Technology roadmap

What it is:

A technology roadmap is a strategic plan to align technology choices (tools, platforms, systems) with the organization’s business goals. It helps prioritize tech investments and avoid fragmented or redundant solutions.

Application examples:

  • Building a logical deployment sequence (short, medium, long term).
  • Supporting tool selection based on real needs and budget.
  • Identifying current systems, redundancies, and gaps.

Benefits:

  • A solid foundation for structured digital transformation.
  • Reduced costs from ill-suited or unused tools.
  • Clear, shared vision of digital priorities.
  • Alignment across departments.
3

Improving Production Flow Between Teams

What it is:

Friction between departments (e.g., sales → production, production → customer service) often slows operations. Trinary analyzes inter-team workflows and suggests improvements to streamline them: better communication, clearer roles, shared tools, or centralized information.

Application examples:

  • Reducing delay between order validation and workshop execution.
  • Setting up shared tracking dashboards between departments.
  • Standardizing formats and channels for information transfer.

Benefits:

  • Increased customer satisfaction (greater responsiveness).
  • Less time lost due to waiting or miscommunication.
  • Clarity in roles and responsibilities.
  • Better cross-team collaboration.
4

Redesigning the Use of Project Management Tools

What it is:

Project management tools (Trello, Asana, ClickUp, Jira, etc.) are often underused, misconfigured, or misaligned with team needs. We analyze current usage, identify blockers, and recommend clear, consistent practices better suited to the team’s workflow.

Application examples:

  • Redesigning dashboards for improved manager visibility.
  • Standardizing statuses and labels in a collaborative tool.
  • Creating reusable project templates.

Benefits:

  • Structure adapted to the team’s digital maturity level.
  • Increased productivity in planning and tracking.
  • Less confusion or lost information.
  • Better tool adoption by teams.
5

Standardizing Practices Across Branches

What it is:

When multiple branches, departments, or entities within a group operate differently, it creates inconsistencies, inefficiencies, and confusion. Standardization aims to harmonize key processes while allowing flexibility for local realities.

Application examples:

  • Standardizing merchandise reception or customer service procedures.
  • Gradual deployment of a new ERP system across multiple offices.
  • Setting up shared repositories (processes, templates, KPIs).

Benefits:

  • Improved service quality and consistency across the organization.
  • Stronger company culture around shared best practices.
  • Easier onboarding of new employees (clear references).
  • Fewer errors, disputes, or performance gaps.

Methodology

  1. On-site observation: immersion into your real-world processes to identify pain points.
  2. Process mapping: clear visualization of workflows and responsibilities.
  3. Gap analysis: identification of inefficiencies, duplication, or silos.
  4. Recommendations: actionable plan with impact-based prioritization.
  5. Follow-up: support for implementation and measurement of results.

FAQ

Bottlenecks, redundancies, information silos, tool misuse, undocumented or overly complex processes.

Not necessarily. We favor realistic, culturally aligned recommendations and involve teams in the process.

Generally 2 to 8 weeks, depending on organization size and analysis scope.

Yes. We can stay involved for implementation, training, and results monitoring.

No. Our goal is to first optimize what you already have. If a new tech solution is required, it will be justified by clear gains.

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Digital Product
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